BOOKING AND PAYMENT OF VACATION. BOOKING CANCELLATIONS
The reservation is confirmed, with the payment of a deposit (30 %), and must be paid in bank transfer. The remaining amount will be paid sixty days before your arrival date. On arrival there will be a security deposit of € 200/apartment to pay, that will be given back on departure.
In the event of a booking cancellation, amount will be withheld as follows:
- 30% of the entire rental cost for cancellations made up to 60 prior to arrival;
- 60% of the entire rental cost for cancellations made from 59 to 30 days prior to arrival
- 100% of the entire rental cost for cancellations made from 29 days prior to arrival
The cancellation of a booking must be sent in writing.
ARRIVAL AND DEPARTURE
Stays are weekly, from saturday to saturday, (except mid and high season) starting from 16:00 on the day of arrival and ending at 10:00 on the day of departure, unless otherwise agreed. At arrive each guest is asked to bring proof of identity to complete the registration formalities. At departure every guest is asked to leave the accommodation within the time established.
We kindly ask our guests of the country house to keep the television and any music equipment at a volume that respects the peace and harmony of agriturismo, especially during the hours : from 14:00 to 16:00 and from 23:00 to 09:00.
Bath towels and bed linen is replaced once a week; in the apartments tablecloths and tea cloths are included. The country house provides separate towels for the swimming pool, which are replaced one a week. So we kindly ask our clients to not use the bathroom towels for outdoor use. If this request is not fullfilled the clients will be charged for any involved costs. If you wish to have extra laundry the cost is euro 8 per person.
The pool is open from 1st May to 1st October. The pool available for guests is open from 8.00 am to 19.30 pm, except for maintenance. The swimming pool regulation is available for guests. The pool is for private use only. Only guests allowed. This is an unsupervised private pool: pay attention while using the pool. Diving is not permitted due to the limited dimension and depth of the pool (140 cm). It is compulsory to take a shower before entering the pool. All children under 14 years of age, must be accompanied by a parent or a responsible adult supervisor.
You can not eat and drink in the swimming pool area or use glasses and bottles. Bath towels and bed linen can not be used around the pool.
If at the end of your holiday extraordinary cleaning is necessary for the apartment, refrigerator, kitchen, pots and dishes, the staff of "Villa Beatrice" may retain euro 100 per apartment from the pre-payed security deposit.
The guests are asked to indicate the presence of relatives and friends to the management. The presence of visitors through out the night is stricty prohibited. Access to the rooms and in common areas of the country house is not allowed to visitors and people not registered or previously approved through an identity document viewed by senior management. To accommodate friends or relatives during the day and to use the services of the country house there is a contribution of € 10/day.
REMOTE CONTROL AND KEYS
The remote controlled gate, TV and the keys of the apartment if lost or damaged will be charged.
The management is free from all liability for any personal items left unattended in rooms or in communal areas. It will be the responsibility of the guests to keep personal items of value, both in rooms and public areas of the agriturismo. We advise the guests to not remove or damage any objects in the rooms and public areas. Any violation will be reported to authorities.
Small pets (max 1 pet/apartament) are allowed at a cost of euro 50 per week, only apartments "Magnolia" or "Glicine", but you must give prior notice of their presence to the management. Pets should never be left alone in the apartment or neighbouring vicinity. It is strictly prohibited to allow pets to climb on beds, sofas and armchairs. Possible damages will be charged to their owners.
NO SMOKING POLICY